Shipping policy

Delivery Policy:

At JANNET FLOWERS, we understand the importance of timely delivery to ensure your floral arrangements arrive fresh and vibrant. Our delivery policy is designed to provide you with a seamless and reliable experience.

1. Next Day Delivery: Orders placed before 12 pm will be eligible for next day delivery. Orders received after this time will be processed for delivery the following day.

2. Delivery Hours: Deliveries are made during our standard delivery hours, which are [insert delivery hours]. Please note that delivery times may vary based on factors such as traffic and weather conditions.

3. Delivery Areas: We offer next day delivery within [list of delivery areas]. For deliveries outside these areas, additional charges may apply, and delivery times may vary.

4. Delivery Confirmation: Once your order has been successfully delivered, you will receive a confirmation email or SMS notification. In the event that we encounter any issues with delivery, our customer service team will promptly contact you to resolve the issue.

5. Recipient Availability: It is the responsibility of the customer to ensure that the recipient will be available to accept the delivery at the specified address during the designated delivery hours. If the recipient is not available, we will attempt to leave the delivery with a neighbor or in a safe location, and notify the recipient accordingly.

6. Delivery Charges: Delivery charges may vary depending on the delivery location and the size of the order. These charges will be clearly displayed at the time of checkout.

7. Special Requests: We understand that every delivery is unique, and we are happy to accommodate any special requests you may have. Please contact our customer service team to discuss your requirements.

8. Holiday Deliveries: During peak seasons and holidays, such as Valentine's Day and Mother's Day, we may experience high order volumes. We recommend placing your order in advance to ensure timely delivery.

9. Delivery Tracking: For your convenience, we offer delivery tracking services so you can monitor the status of your order in real-time.

If you have any questions or concerns regarding our delivery policy, please don't hesitate to contact our customer service team. Thank you for choosing JANNET FLOWERS for your floral needs!